FAQs

I'm interested in having a party at CTS. How can I schedule? 

We'd love to work with you! Email us at customercare@ctswholesalesilicone.com to book an appointment.

I placed an order but I am a local customer. Can I come pick up my order instead of having it shipped?

Absolutely, you can pick up your order instead of having it shipped! Just give us a heads-up via email with your availability, and we'll have it ready for you. Pick up times are Monday-Friday 10AM-2PM. We love seeing your fabulous faces, but we need to know when to expect you—no surprise visits, please!" 😉📦

Do you offer teacher discounts? 

Of course we support our amazing teachers! 🎉 We’d love to hook you up with a discount, but we need a little something from you first. Shoot us an email with your teacher info, and we’ll make sure you get that special deal. Because teaching deserves a little extra love!

Do you offer bulk discounts?

Big orders, big love! We’re all about supporting those larger-than-life needs. If you’re looking to snag more than 20 items, just drop us an email. We’ll hook you up with a bulk discount that makes those big buys even sweeter. Go big or go home, right?

Do you work with the PTAs in town?

Absolutely, we work with PTA teams—especially the awesome ones in town! 🎉 If you’re part of a PTA looking to team up, we’re all ears and ready to expand our partnership. Shoot us an email for more details and let’s make some school pride magic together!

I am not from Cranford...do you offer options for other towns and schools?

Absolutely, we’re all about spreading the school pride love beyond Cranford! 🌟 We’d be thrilled to work with other schools. Just email us for partnership details, and we’ll brainstorm some custom items that perfectly match your school's spirit. Let’s make your school pride shine bright!

 How quickly can I expect a reply to my email?

We pride ourselves on speedy responses, so you’ll hear back from us in no time during business hours. If we’re not right on it, just know we’re busy making sure your experience is top-notch. Hang tight—we’ve got you covered!